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Printing Partner - Quality Control Device - How to set up your Scantrust Quality Control Device

What you need to get started

  • A quality control mount provided by Scantrust.
  • A supported phone model that can be clipped to the quality control mount, either provided by Scantrust or acquired by yourself. The currently supported phone models are listed here (see the note below regarding Samsung Galaxy devices).
  • Your printing company registered in the Scantrust portal, and an email invitation to register your Scantrust printer account.

IMPORTANT: The quality control device that uses a macro lens is no longer offered. Existing QC devices based on Samsung Galaxy devices or earlier models can still be used, but will eventually have to be replaced by a phone model that is supported with the quality control mount.

Hardware setup

Clip the phone into the quality control mount. The phone should be firmly fixed into the support.

Phone clipped into the Scantrust quality control mount

Software setup

  1. Set the phone up according to your preferences, with the Google Play account of your choice.
  2. Download the Scantrust Printer app from Google Play or from the Tencent app store. You may scan the QR code below to access the app on Google Play.

QR code linking to the Scantrust Printer app on Google Play

Using the device

Use your Scantrust printer account email address and password to log into the Scantrust Printer app.

Refer to the other sections of the Help Center for doing a proofsheet calibration or a production work order quality control. 

Returning the device to Scantrust

If you need to return the device to Scantrust, do a factory reset first. Otherwise Scantrust customer service may not be able to access the device.

If you encounter any issue, please reach out to support@scantrust.com.

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