Printing Partner - Scantrust Portal - Secure Codes - Processing Scantrust Secure Graphic (SG) Work orders


  • after the Brand has submitted a work order, an email informs the printing partner that a new work order was submitted for them 
  • login to process the work order
  • after login, you arrive in the company home window
  • click on the hamburger menu at the top left corner of the screen
  • in the slide-out menu click on work orders
  • in the work orders window, the most recent work order is always displayed at the top
  • to see the work order details, click on the little arrow at the bottom of the work order field
  • here, all the details the brand owner submitted, are displayed


Process the Work order

  • click on the 'Generate Codes' icon in the top right corner of the work order field
  • this will open the work order
  • in the bottom part, there is a little information that needs to be filled in by the printing partner
    • select the printing equipment on which you wish to print the order.
      • NOTE: If you cannot find the printer you wish to print on in the drop-down menu, you have to add it to the portal first. -->This also indicates that there is no calibration yet, which is essential to proceed.
    • choose a substrate from the drop-down list. The dropdown list only displays substrates that have already been calibrated for the above-selected equipment
      • NOTE: if the substrate you wish to print on has not been calibrated for this equipment yet, you will have to calibrate it first. If you have not added the substrate to the portal, you will have to add it before you can calibrate it
  • click on 'Generate Codes'
  • it is not possible to make any more adjustments to the work order after the codes are generated. If adjustments are required, please ask the Brand to create a new work order and to cancel this one.

IMPORTANT: Please remember, you must only ever print on substrates that have been calibrated for the equipment on which you wish to print them.


Getting the Codes

  • once the codes have been generated, they are ready to be downloaded
  • click on the downward pointing arrow in the work order field
  • the zip file is placed in the same folder where all your other files downloaded from the internet are placed
  • the Folder name will start with work order id, reference, followed by some cryptic Alphanumeric message
    • NOTE: You can change the name, just make sure you can recognize it later
  • The folder contains the following items:
    • codes folder
    • file.csv
    • codes.csv
    • generator.exe
    • generate.txt
    • Manifest.json
    • secure_graphic.tiff

The Codes folder contains the codes image. If your work order has more than 120,000 codes, you might not have this folder.  Please use the Scantrust QR code generator to generate your codes offline. Please see the instructions in the article: Generating QR Code Images For Work Orders With More Than 120K Codes


Under the codes folder, the files.csv file contains the reference to the image file inside the codes folder. And the serial number. Just like the codes.csv file, it can be opened with any general text edit program to ensure leading zeros are displayed.


Codes.csv file contains 5 columns with data

  • Column 1 contains the extended ID
  • Column 2 contains the serial number, the one that the client ordered
  • Column 3 contains the sequence number within the work order starting from 1
  • Column 4 contains the batch number, there can be multiple batches within one work order as one batch will only contain up to 10 thousand codes
  • Column 5 contains the full URL (the extended ID with the URL prefix

The serial number, shown in Column 2, should be printed in human-readable form, please refer to the artwork provided by your client. The full URL is what will be encoded inside the QR Code.


The generate.exe is an executor for windows to generate Scantrust codes offline.

The generate.txt explains how to download Scantrust QR code generators for different operating systems.


The manifest.json file describes the content and the various settings for the work order. It includes details about the printing equipment, work order, and code type. it is required to generate the actual codes from the QR messages with our QR generator.


The secure_graphic.tiff is a sample for you to see how it should look.


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