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Printing Partner - Company Roles & Permissions

Scantrust defines a number of printing company roles to manage activities on Scantrust Enterprise Web Portal and Scantrust Printer app. 

Every role comes with a set of permissions that allow the role to perform certain actions. When you create a user, you will have to assign a role to the user. You can modify the role of a user later. 

You must be your company Account Admin (Print) in order to perform role assignment and user modification. 

Below are the roles available to printing companies:

  • Account Admin (Print)
  • Work Order Manager
  • Print Operator

Account Admin (Print)

This role is intended for people who manage Scantrust code (Scantrust Identifier and Scantrust Secure Code) printing in a printing company. When a printing company is created, the person in charge will be automatically assigned with this role. This role has the highest permission in the printing company, thus it is important to limit the number of users for this role.

Permissions

  • Manage companies, users and partnerships
  • Enable 2FA for users
  • Manage (create/ calibrate/ re-calibrate/ edit/ archive) printing equipment 
  • Manage (create/ edit/ archive) substrates 
  • Manage (view/ cancel/ archive) work orders
  • Generate Scantrust Secure Code (SSC) from a work order
  • Download serial number and Scantrust codes from a work order
  • Conduct equipment calibration and QA on Scantrust Secure Code work order on Scantrust Printer app

Work Order Manager

This role is intended for people who manage the printing of work orders. Their main responsibility is to generate and download Scantrust codes from work orders. 

Permissions

  • View Printing Equipment
  • View and archive work orders
  • Generate Scantrust Secure Code (SSC) from a work order
  • Download serial number and Scantrust codes from a work order

Print Operator

This role is intended for people who conduct printing equipment calibration and Scantrust Secure Code printing quality check during the printing process. This role does not have access to the Scantrust Enterprise Web Portal and is only able to access the Scantrust Printer app. Scantrust Printer app is installed on mobile device recommended by Scantrust engineers. Scantrust Printer app supported phone list and optics recommendation

Permissions

  • Conduct equipment calibration and QA on Scantrust Secure Code work order on Scantrust Printer app
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