Receiving Access To Help Center Content

Under certain circumstances, we will be able to grant access to locked help center content even if a user only has access to the staging environment. 

• your sponsor needs to request access for you
• you will be added as a user and receive a welcome message asking you to create a password

• click on CREATE A PASSWORD
  NOTE: if nothing seems to happen, check if you have pop-ups blocked - if yes, please unblock them to get to the password screen
  
• on the password screen, set up your new password:
  

In the future: Go to 

help.scantrust.com and login to reach help center articles. 
NOTE: once you have an account in our production environment, all will be handled via SSO.