Receiving Access To Help Center Content


Under certain circumstances, we will be able to grant access to locked help center content even if a user only has access to the staging environment. 

  • your sponsor needs to request access for you
  • you will be added as a user and receive a welcome message asking you to create a password

  • click on CREATE A PASSWORD
    NOTE: if nothing seems to happen, check if you have pop-ups blocked - if yes, please unblock them to get to the password screen
  • on the password screen, set up your new password:

In the future: Go to and login to reach help center articles. 
NOTE: once you have an account in our production environment, all will be handled via SSO. 

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