Changing Users Roles

In this article we'll give you the steps to update or change a user role: 

1. Click on the hamburger menu in the upper left corner of the screen.
2. In the slide-out menu click on the Users & Teams option: 


3. After you click on USERS & TEAMS you will arrive at the USERS sub-menu: 



4. Then, search for the user you want to change the role by typing his/her name in the search bar:



5. Click on the 3 dot button that is at the end: 

6. Then, click on the Edit User option: 

7. A pop-up will appear, select the role dropdown option: 


8.  You'll find the current role in blue color and you'll be able to select the role you want to assign to that user: 

If you are unsure about brand company roles and permissions, Scantrust defines several brand company roles to manage activities on the Scantrust Enterprise Web Portal and Scantrust Enterprise app, please refer to this article for further details: Brand Company Roles & Permissions

9. Finally, click on SAVE. 


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request