Brand Owner
The brand owner is the primary client and user of the Scantrust system. A brand owner has products which are manufactured, distributed and sold, for which the brand owner wants to use the Scantrust Services to: 1) protect products from counterfeiting 2) track and trace products through their distribution channels. 3) turn product packaging into “smart packaging” so it can facilitate O2O (Offline-to-Online) consumer engagement.
Basic Setup
- Using Image Gallery Feature
- Create an Account (register, activate, validate)
- Adding a Campaign
- Adding a Brand
- Editing a Brand
- Adding a Product (manually)
Accounts
- Brand Company Roles & Permissions
- Adding a User for Brand
- IT Admin for User Management
- Changing Users Roles
- Creating and Managing Teams
- 2FA 2-Factor Authentication Individual Level
Generating or Adding Codes or other Identifiers
Manage Campaigns
Supply Chain Management
- Uploading SCM data In Bulk with SCM Uploader Tool
- STE (Scantrust Enterprise App) Upload Issues
- How to Transfer Codes to a Different Product (Manually)
- Activating an Entire Work Order via CSV Upload
- View Code Transactions History
- Associating SCM Tags Manually or in Bulk with CSV Upload
CSV upload templates
- Create Products in Bulk - Templates
- Update Product Information by Work Order - Template
- Updating a SCM Field Based on a Different SCM field
- Moving QR codes to a different Product via Extended ID - Template
- Update Serial Number by Extended id - Template
- Blacklisting or Activating Codes by Serial Number - Template
Consumer Engagment
- Landing Pages - Authentication Styling Customization
- Configuring Landing Pages
- One Landing Page vs Multiple Landing Pages?
- Country-Based Redirect
- Landing Pages Redirect vs Campaign URL Redirect vs Basic Product URL Redirect vs e-label Redirect
- Landing Pages - Variable Data - from Product, Code, System
Intelligent Redirection
- Intelligent Redirect. 2.0 - An Overview
- Redirection To Custom URL With Code Parameter passed
- Redirection To Custom URL with UTM Tags
- Redirection to Custom URL based on SCM field
- Redirection for a Specific Code / Extended ID
- Redirection based on Region
QR Manager
- Create Multiple Products and QR Codes with Tags via CSV Upload
- Creating Multiple Products and QR codes in QR Manager via CSV upload
- Customizing a QR Code Image - Advanced/outside QR Manager
- How to Customize a QR Code Image and Saving a Template
- How to Download QR Code Images in QR Manager
- How to update product in QR Manager
Scantrust Enterprise Tasks
Reports
e-label - Enterprise
- e-label - Editor - Product Information - Utilizing Gallery inside the e-label Editor - Enterprise
- e-label - Essentials - e-Label Management Tool - An Overview - Enterprise
- e-label - Essentials - Getting to the e-label Editor - Enterprise
- e-label - Editor - Product Information - Adding e-label Product Information - Enterprise
- e-label - Editor - Product Information - Multiple Net Quantities in one e-label - Enterprise
- e-label - Editor - Product Information - Translating the Product Name - Enterprise
e-label - Free, Business & Premium
- e-label Portal - Using Image Gallery Feature
- e-label Portal - Brand and Product Management - Not Showing the Brand Name
- e-label Portal - Changing the Language
- e-label Portal - Brand and Product Management - Adding a Product
- e-label Portal - Brand and Product Management - Adding a Brand
- e-label Portal - Brand and Product Management - Editing Brand Name
e-label - Frequently Asked Question
e-label Regulation Questions
- Indication of the Actual Alcoholic Strength for Wine and Aromatized Wine
- Do I need a Product Image on my Wine Label?
- If wine has been chaptalised into must and dried to < 4g/l, should sugar be declared in the list of ingredients?
- How long must the data be accessible after the glass/end of marketing?
- Do the regulations apply to the UK?
- Is organoleptic information allowed to be shown on the e-label
UAT Tokens
Other Operations
- How to Copy/Paste the URL Link
- Button on Website to link to Scantrust Consumer Experience (Landing Pages/e-label, etc)
- Downloading a full Product List
- Redirecting another Supplier's e-label QR Code to Scantrust e-Label
- Planned Maintenance Notifications
- Generating GS1 QR Codes with GTIN and CPV Attributes Using APIs