Adding a User for Brand

User Management is part of the Administrator's tasks, who is the only one able to decide whom to grant access to the system and what their access rights should be.

To add a New User: 

  1. Click on the hamburger menu in the upper left corner of the screen
  2. In the slide-out menu under company click on Users & Teams
  3. Select Users & Teams 
  4. At the top left, click on the 'Create a New User' button
  5. A pop-up window will appear
  6. Complete all the fields in the 'Add User' window for a new user to be created
  7. Select:
    • Personal Title
    • Add given and family name
    • The team member's email address
    • Phone number
    • Title (their job title in your company)
    • Role (Deciding on their role is deciding on the user access rights. Please note, not every user role has access to the portal. Some may only have access to the Scantrust Enterprise App)
  8. When finished, click on safe and the task is done.

The user will receive an email, asking them to verify their email address and to create a password. Once that is accomplished all is set. 


Brand User Roles

Please refer to Brand Company Roles & Permissions for all roles & permissions available for the brand company.


There are no technical limitations on the number of users you can create in a company. 


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