IMPORTANT: If your payment is past due, update your payment method as soon as possible to avoid an interruption to your service.
This article shows you how to update the card or payment method used for your U-label subscription. It applies to Business and Premium accounts.
Let's get started
In the U-label portal, click the profile icon in the top-right corner, then click MANAGE MY ACCOUNT.
In the left menu, select My Subscription, then click Update payment method, view billing history.
- This opens the Paddle customer portal. Paddle is Scantrust's secure payment provider and manages your subscription payments.
In the Paddle portal, under Next payment, click Update payment method.
Enter your new payment details — pay with PayPal, or enter your card information under Name on card and Card details — then click Update payment method.
Done. Your updated payment method will be used for your next renewal.
If you encounter any issue when updating the payment method, please save a screenshot of the error and reach out to support@scantrust.com. You may also visit https://paddle.net/ for additional help with your purchase.
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