2FA 2-Factor Authentication Company Level



2-Factor Authentication (2FA) is an additional security layer to address the vulnerabilities of a standard password-only approach. It adds another layer of security, supplementing the username and password model with a code that only a specific user has access to (typically their mobile phone). This authentication method can be easily summed up as a combination of "something you have and something you know”.

This article covers setup for both, company enforced 2FA and voluntary 2FA, and how to enforce 2FA for all users in your company:

  • Click on the hamburger menu in the upper left corner of the screen
  • In the slide-out menu, under COMPANY, click on USERS & TEAMS
  • You arrive in the USERS tab of the USERS & TEAMS window
  • Switch to the Security submenu
  • In the middle of the page, you see a slider, move it into the 'ON' position to Enforce 2FA for all users in your company
  • In the pop-up window click on CONFIRM
  • 2FA will now be enforced for every one of your users

To check which users have already activated 2FA:

  • Go to the Users Tab
  • A user who has activated the function will have the green security shield in front of their name
  • If 2FA is implemented for the entire company and a user has not yet implemented 2FA (meaning they have not yet logged in) read: 2FA 2-Factor Authentication Individual Level, to see how each user needs to implement it

To help a user reset the 2FA in situations where they don't have access to the device that is running the authenticator app:

  • Go to the Users Tab
  • In the Users Tab, in the Actions column click on the 3 dots
  • Click on 'Reset 2FA Key'

Recommended apps

  • Google Authenticator
  • Authy
  • Microsoft Authenticator
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