IT Admin for User Management

The following will explain How to:

• Add a user
• Add a user to a Team
• Remove a user
• Reset the password for a user

IT Admin Users have access to 3 parts of the system, to add and remove users, only the

USERS & TEAMS function is relevant. 

DO NOT make changes in Campaigns.

 

After you click on USERS & TEAMS you arrive at the USERS sub-menu

 

To Add a User

click on the + CREATE A NEW USERS button

fill in:

• Mr/Ms
• Given Name
• Family Name
• email address
• phone number
• Title (within your company)
• User Role
  • Account Admin (Brand)
  • Brand Manager
  • Inspection User
  • SCM User
  • Supply Chain Manager
  • Brand Protection Manager
  • Dashboard User
  • Work Order Editor
  • IT Admin

Click SAVE. 

An email to that user will be triggered to verify their email address and set the password. They must do this within 24 hours. 

In order to see users who have not verified their email address yet, you have turn on the slider in the upper right corner of the screen to INCLUDE INACTIVE USER

 

To Add a User to a Team

Click on the TEAMS sub-menu:

In the left column select the TEAM NAME:

In the middle column type the name of the user you just created:

To Remove a User

In the USERS sub-menu

All the way to the right of the screen there is the ACTIONS column

Click on the 3 dots

Click on REMOVE USER. The user will not be able to log in to this company.

 

To Reset the Password for a User

In the USERS sub-menu

All the way to the right of the screen there is the ACTIONS column:

Click on the 3 dots

click on RESET PASSWORD. The user will receive a reset password email from the system.