Scantrust defines several brand company roles to manage activities on the Scantrust Enterprise Web Portal and Scantrust Enterprise app.
Every role comes with a set of permissions that allow the role to perform certain actions. When you create a user, you will have to assign a role to the user. You can modify the role of a user later.
You must be your company Account Admin (Brand) in order to perform role assignments and user modifications.
Below are the roles available to brand companies:
- Account Admin (Brand)
- Brand Manager
- Brand Protection Manager
- Inspection User
- Supply Chain Manager
- SCM User
- Dashboard User
- Work Order Editor
- IT Admin
Account Admin (Brand)
This role is intended for the people who are responsible for administering the Scantrust Enterprise Web Portal. Preferably he/ she is someone who is familiar with and accountable for the success of Scantrust solution in the brand company. This role has the most permissions among all roles.
Permissions
- Manage companies, users, and partnerships
- Enable 2FA for users
- Full analytic dashboard and scan data access
- Manage (view/ create/ cancel/ archive) work orders
- Manage (view/ create/ edit/ archive) brands and products
- Manage (view/ create/ duplicate/ edit/ archive/ configure) campaigns
- Manage (view/ create/ edit/ archive) regions for SCM's intended market
- Manage (view/ edit/ upload) SCM data
- Manage alerts
- Manage (view/ edit/ download) codes
- Manage STE task and Scantrust Enterprise app behavior
- Scantrust API access
Brand Manager
This role is intended for the people who manage campaigns on Scantrust Enterprise Portal. A campaign can be a marketing campaign or other initiatives (e.g. cross border trade tracking, anti-counterfeiting, etc.). This role is the second most powerful role after Account Admin (Brand).
Permissions
- Manage partnerships
- Full analytic dashboard and scan data access
- Manage (view/ create/ edit/ archive) brands and products
- Manage (view/ create/ duplicate/ edit/ archive/ configure) campaigns
- Manage (view/ create/ edit/ archive) regions for SCM's intended market
- Manage (view/ edit/ upload) SCM data
- Manage alerts
- Manage STE task and Scantrust Enterprise app behavior
Brand Protection Manager
This role is intended for people who work in brand protection, in which they need to investigate anomalies, counterfeits, and off-market for a single campaign.
Permissions
- Full analytic dashboard and scan data access
- View products
- View campaigns
- Manage alerts
- Manage (view/ edit/ download) codes
- Edit SCM data
- Use STE task on the Scantrust Enterprise app to authenticate code
Inspection User
This role is for people who need to inspect codes in the market. This role does not have access to the Scantrust Enterprise Web Portal and is only able to access the Scantrust Enterprise app.
Permissions
- Use STE task on the Scantrust Enterprise app to scan or authenticate code
Supply Chain Manager
This role is intended for people who manage the SCM data of all codes and monitor the supply chain.
Permissions
- Full analytic dashboard and scan data access
- View products
- View campaigns
- Manage alerts
- Manage codes
- Edit SCM data
- View SCM data transaction
- Use STE task on the Scantrust Enterprise app to scan code and input data during production and shipment
- Use STE task on the Scantrust Enterprise app to authenticate code
SCM User
This role is intended for people who update SCM data of the codes on the production line/ warehouse. This role has limited access to the Scantrust Enterprise Web Portal and can access the Scantrust Enterprise app.
Permissions
- View campaigns
- Edit SCM data
- Use STE task on the Scantrust Enterprise app to scan code and input data during production and shipment
- Use STE task on the Scantrust Enterprise app to authenticate code
Dashboard User
This role is intended for people who need to view and report scan statistics.
Permissions
- Full analytic dashboard and scan data access
Work Order Editor
This role is for people who manage the work orders.
Permissions
- View brands & products
- Manage (view/ create/ archive) Scantrust Identifier (SID) and Scantrust Secure Code (SSC) work orders
IT Admin
This role is intended for people who manage user and team access to Scantrust Enterprise Web Portal and Scantrust Enterprise app.
Permissions
- Manage (view/ create/ archive) users and teams
- Enable 2FA for users
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