How to Transfer Codes to a Different Product (Manually)

Most likely only used when a counterfeit was found and to code is supposed to receive a more direct message. Following, we show you the steps to achieve this: 

1.  Go to CODES CREATED report:


2. Type either the extended ID or the serial number into the respective field and click search.

  • NOTE: these fields are case sensitive:


3. Click search at the bottom left of the screen. 

4. Once you see the code, scroll all the way to the right to the ACTIONS column:


5. Then, click on the three dots and then select EDIT SCM DATA:


6. Go to the PRODUCT field and type the name of the product to which you want to move the code:


7. Click SAVE


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