Downloading Scan Data

Downloading scan data is relatively straightforward. Most Brand users, except SCM Users, will have access to the dashboard. To view the dashboard, after logging in, follow these steps:

1. Click on the hamburger menu in the upper left corner of the screen

2. On the appearing slide-out menu, click on "DASHBOARD"

3. You will be taken to the dashboard overview screen:

NOTE: The dashboard ONLY displays scan data. If a code has never been scanned, it will not appear in the dashboard!


There are three separate tabs in the dashboard:


Clicking in the SCAN DATA tab, at the bottom left of the screen, you can see the Download CSV button. here you can download all the scan data into a CSV file and then process it further, for example, with excel. Times in CSV download files default to GMT (Greenwich Mean Time).



In this file, you will also find information that is not listed in the Dashboard.

  • Time is displayed in Greenwich Mean Time
    • Header: scan.datetime
  • It includes latitude
    • Header:
  • It includes longitude
    • Header: location.lng
  • It includes if a scan location was determined via IP address or via GPS location from the device
    • Header: location.method
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