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e-label Portal - Subscription - Upgrading to a Higher Tier

 

This article explains how to upgrade your e-label subscription to a higher tier. It applies to Free, Business, and Premium brand accounts.

IMPORTANT: Before paying by card, check with your bank that the card doesn't have a payment blocker on web transactions otherwise the payment will fail.

Let's get started

  1. Open the e-label Portal with your registered account and click UPGRADE under the package you want, or CONTACT SALES to move to Enterprise.


     

  2. Select a payment method: PAY ONLINE or WIRE TRANSFER.

     

  3. Complete payment:

     

    1. If Paying ONLINE and want an invoice: fill in the billing fields and click SAVE. (for WIRE TRANSFER payment go directly to step 4)

       

    2. Paying ONLINE and don't need an invoice: click I don't need an invoice, SAVE & CHECKOUT.
    3. Either way, you'll reach the payment screen: review your order summary on the left, enter your card details or select PayPal on the right, and add a discount code if you have one.

       

  4. If Paying by WIRE TRANSFER: fill in the billing fields, then click CHECK OUT and SAVE.

     

Done. You'll see a confirmation that your e-labels are ready to use, and an invoice from Paddle will be sent to your email. Complete payment within 30 days to keep your subscription active.

 

 

Important to know:

  • Upgrading only works to a higher package and you can't purchase the same package twice.
  • Upgrading adds a package rather than replacing it. Example: Business 30 bought April 1st stays active until March 31st the following year. Upgrading to Business 50 on August 1st gives you 80 codes (30+50) active until July 31st the following year; renewal defaults to Business 50 unless specified otherwise.
  • Enterprise upgrades go through an account executive, not this self-service flow.

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