This article explains how to upgrade your e-label subscription to a higher tier. It applies to Free, Business, and Premium brand accounts.
IMPORTANT: Before paying by card, check with your bank that the card doesn't have a payment blocker on web transactions otherwise the payment will fail.
Let's get started
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Open the e-label Portal with your registered account and click UPGRADE under the package you want, or CONTACT SALES to move to Enterprise.
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Select a payment method: PAY ONLINE or WIRE TRANSFER.
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Complete payment:
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If Paying ONLINE and want an invoice: fill in the billing fields and click SAVE. (for WIRE TRANSFER payment go directly to step 4)
- Paying ONLINE and don't need an invoice: click I don't need an invoice, SAVE & CHECKOUT.
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Either way, you'll reach the payment screen: review your order summary on the left, enter your card details or select PayPal on the right, and add a discount code if you have one.
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If Paying by WIRE TRANSFER: fill in the billing fields, then click CHECK OUT and SAVE.
Done. You'll see a confirmation that your e-labels are ready to use, and an invoice from Paddle will be sent to your email. Complete payment within 30 days to keep your subscription active.
Important to know:
- Upgrading only works to a higher package and you can't purchase the same package twice.
- Upgrading adds a package rather than replacing it. Example: Business 30 bought April 1st stays active until March 31st the following year. Upgrading to Business 50 on August 1st gives you 80 codes (30+50) active until July 31st the following year; renewal defaults to Business 50 unless specified otherwise.
- Enterprise upgrades go through an account executive, not this self-service flow.
Related articles:
- Forgot to add your company details before paying? Add address and VAT information to your receipt afterward to turn it into an invoice.
- Paying by card and need to update your payment method later?
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